Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Yian Clothing website and services. Please read them carefully before placing an order.
01Acceptance of Terms
By accessing or using yianclothing.com (the "Site") and any services provided by Yian Clothing ("we", "us", "our"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site or place orders through it.
You must be at least the age of majority in your jurisdiction to use this Site and make purchases. By placing an order, you confirm that all information you provide is accurate and complete.
02Intellectual Property
All content on this Site — including text, photographs, images, illustrations, designs, logos, trademarks (including "YIAN" and "Yian Clothing"), graphics, and software — is the property of Yian Clothing or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, modify, or commercially exploit any content from this Site without our prior written permission.
- Product designs, fabric compositions, and technical specifications displayed on the Site may not be used to produce counterfeit or competing goods.
03Products, Pricing & Availability
We make every effort to display our products, colors, and fabrics as accurately as possible. However, actual colors and textures may vary slightly due to screen settings, photography lighting, and fabric dye lots.
- All prices are listed in the currency displayed at checkout and are subject to change without notice.
- We reserve the right to correct pricing errors and to cancel orders affected by such errors, in which case you will receive a full refund.
- Product availability is not guaranteed. If an item becomes unavailable after you place an order, we will notify you and issue a full refund for that item.
04Orders & Payment
Placing an item in your cart does not reserve it. An order is confirmed only when you receive an order confirmation email from us.
- We accept the payment methods displayed at checkout. Payment is charged when your order is confirmed.
- We reserve the right to refuse or cancel any order, including orders suspected of fraud, bulk purchases for resale in violation of our policies, or orders with incorrect pricing.
- Orders that have already shipped cannot be cancelled. Please refer to our Returns & Refunds Policy for your options after delivery.
05Shipping & Delivery
Estimated delivery times are provided for reference and are not guaranteed. Delivery times may vary due to customs processing, carrier delays, weather, peak seasons, and other factors beyond our control.
- Shipping charges, if applicable, are calculated at checkout and are non-refundable except where required by law or where the return is due to our error.
- Risk of loss passes to you upon delivery to the shipping address provided at checkout. Please ensure your address is accurate and complete.
- For orders confirmed missing or damaged in transit by the courier, please contact us — you will receive a refund without having to return the package.
06Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms. In summary:
- Quality defects must be reported within 3 days of receipt, with photos or videos as evidence. Confirmed defects are refunded without requiring a return.
- Non-quality returns and exchanges are accepted within 3 days of receipt, with return and redelivery shipping costs borne by the customer.
- Items must be returned unworn, unwashed, undamaged, with tags and packaging attached.
- Refunds are processed within 7 business days of confirmation; card refunds may take an additional 3–7 business days.
07Accounts & Acceptable Use
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
You agree not to use the Site to:
- Violate any applicable law or regulation;
- Scrape, crawl, or harvest data from the Site by automated means without permission;
- Interfere with the operation or security of the Site;
- Make purchases using fraudulent or stolen payment information.
We may suspend or terminate accounts that violate these Terms.
08Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site, you consent to the data practices described in our Privacy Policy.
09Disclaimers
The Site and all products and content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Product care and usage instructions should be followed; damage resulting from improper use, washing contrary to care labels, or normal wear is not covered.
10Limitation of Liability
To the maximum extent permitted by law, Yian Clothing shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of the Site or purchase of products.
Our total liability for any claim arising from or related to these Terms or your purchase shall not exceed the amount you paid for the specific product giving rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.
11Indemnification
You agree to indemnify, defend, and hold harmless Yian Clothing and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your violation of these Terms or misuse of the Site.
12Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Yian Clothing operates, without regard to conflict-of-law principles.
Any dispute arising from or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation by contacting us at support@yianclothing.com. If the dispute cannot be resolved within 30 days, it shall be submitted to the competent courts or arbitration body of the applicable jurisdiction.
13Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect when posted on this page, with the "Last Updated" date revised accordingly. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
14Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@yianclothing.com
- Service Time: UTC/GMT +8:00 · Monday – Friday · 8:30 – 18:00
- Website: yianclothing.com
Questions About These Terms?
Our customer care team is happy to clarify anything before you place an order.
Email support@yianclothing.com